Roadmap
-
1
Office tools
- MS Word, Excel and PowerPoint
- Google Docs, Sheets and Drive
- Gmail, Calendar and Meet
- Typing speed and accuracy
-
2
VA services
- Inbox and calendar management
- Data entry and research
- Social media scheduling
- Bookkeeping basics
-
3
Customer support
- Email, chat and phone etiquette
- Help desks (Zendesk, Freshdesk)
- CRM (HubSpot, Zoho)
- Writing clear replies
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4
Get clients
- Upwork, Fiverr and LinkedIn profiles
- Pricing your services
- Time tracking and invoices
- Working with US / UK clients
Related video lessons
All videos →Class 9 IT Unit 4 | Spreadsheet Basics: Row, Column, Cell Reference | Data Entry Operator NSQF Hindi
New · 14 November 2026
